Q1 2025 results were in line with expectations: total revenue was $548M, adjusted EBITDA was $118M, and free cash flow was $44M; recurring revenue comprised nearly 95% of total revenue.
The company reaffirmed its full-year 2025 outlook: revenue of $2.32B–$2.39B (–1.5% to +1.5% growth), adjusted EBITDA of $620M–$645M, adjusted EPS of $0.58–$0.64 (excluding share buybacks), and free cash flow of $250M–$285M (13–29% growth).
92% ($2.2B) of projected 2025 revenue is already under contract, with strong renewal trends and several major client renewals (including Starbucks, Baxter, US Foods, and Otis Elevator Company) completed early in the year.
The sales pipeline is up approximately 30%, with robust opportunities across core administration, leave solutions, and navigation solutions; however, project revenue remains soft, particularly in the first half, due to macroeconomic caution and slower M&A activity.
The company continues to invest in technology and AI-driven solutions, with nearly 80% of clients leveraging AI; a new self-service leave administration platform was launched, and transformation initiatives are expected to drive margin expansion and improved client experience.