The company experienced inconsistent trading in the first half, with soft periods in June and August but improved momentum exiting the half and into the new year; management expects a return to more normal seasonal patterns and a reasonably strong June.
Super overrides and TTV (Total Transaction Value) growth are key drivers for override revenue; recent momentum in core businesses, especially leisure, is expected to support override performance in the second half.
Asia's first-half decline was primarily due to one-off accounting measures rather than underlying business weakness; management anticipates a much stronger second half and is optimistic about building momentum into FY2026.
The company is focused on selling higher-margin products (hotels, cruises, insurance) and expanding its luxury segment (e.g., Scott Dunn), with strategies to grow this area globally, particularly in the UK, US, and Asia.
Cost control remains a priority alongside TTV growth; productivity initiatives and AI-driven efficiencies are expected to deliver incremental gains, with more significant impact anticipated in the next financial year and beyond. Store expansion is on track, and multichannel engagement (in-store, online, app) continues to be important for customer experience.