Pushpay delivered a 10% year-on-year increase in revenue to US$103.1 million for the half year, primarily reflecting the full benefit from the Resi Media acquisition, but underlying EBITDA decreased by 10% to US$26.8 million due to increased investment and higher operating expenses.
Net new customer growth was slower than anticipated, with total customer numbers up 4% year-on-year to 14,602, and processing volume up 2% to US$2.6 billion; churn increased from 4% to 5%, mainly in the mid-market segment due to economic pressures and pricing competition.
The company revised its FY2023 guidance downward, now expecting underlying EBITDA of US$54–58 million (previously US$56–61 million) and operating revenue growth of 4–8% (previously 10–15%), citing a challenging macroeconomic environment and longer sales cycles.
Pushpay’s medium-term targets of over US$10 billion in processing volume and more than 20,000 customers by FY2025 remain unchanged, but the timeline has been extended by 12–18 months due to slower progress from the go-to-market strategy reset and market headwinds.
The Board unanimously recommends shareholders accept the acquisition offer from Sixth Street and BGH Capital Consortium at NZ$1.34 per share, citing accelerated value realization and risk mitigation, with a shareholder meeting expected by March 2023.