THCH achieved its highest-ever quarterly company-owned and operated store contribution margin of 13.3% in Q3 2024, reflecting a year-over-year margin expansion of 5.8 percentage points due to operational efficiencies and supply chain improvements.
The company sold over 120,000 "Super Bowl Cards" in Q3, driving a 4.6x increase in purchase frequency among cardholders and contributing RMB7.6 million in revenue.
THCH's loyalty program reached 22.8 million registered members as of September 30, 2024, a 35.3% year-over-year growth, with loyalty members showing significantly higher purchase frequency compared to non-members.
The company continues to expand its sub-franchise network, with 43 new stores opened and 94 additional agreements signed in Q3. Over 5,000 applications have been received, with a focus on careful vetting for the right partners and locations.
THCH remains committed to capital-efficient growth, with company-owned stores requiring RMB450,000–500,000 in capital and achieving a payback period of 2–3 years. The company also emphasizes product differentiation through fresh-prepared food offerings and competitive pricing strategies to navigate ongoing price competition in the Chinese coffee market.