> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# Incognito Mode Troubleshooting

> This article covers common issues and solutions for Incognito mode, including how to exit incognito and locate missing files.

## How do I exit out of incognito mode?

You can do so by clicking the incognito mode icon on the top right.\
​

[![](https://mintcdn.com/perplexity-help-center/Qv3d0vQE9qMlZrQx/help-center/assets/img/07e0dcf7b8_Screenshot_2026-02-19_at_3_07_03_E2_80_A.png?fit=max\&auto=format\&n=Qv3d0vQE9qMlZrQx\&q=85\&s=0675bf532441a6fd6acfe9ba25877357)](../../assets/img/07e0dcf7b8_Screenshot_2026-02-19_at_3_07_03_E2_80_A.png)

## I don't see all my files in incognito mode?

Your files can be found by going directly to your history on your browser: [[https://www.perplexity.ai/library](https://www.perplexity.ai/library)](https://www.perplexity.ai/library)

\
​

## What happens to my incognito sessions?

All incognito sessions expire within 24 hours and are not recoverable.


## Related topics

- [Privacy & Data](https://www.perplexity.ai/help-center/help-center/en/collections/18799294-privacy-data.md)
- [Data retention and privacy for Enterprise organizations](https://www.perplexity.ai/help-center/help-center/en/articles/11187708-data-retention-and-privacy-for-enterprise-organizations-and-users.md)
- [Troubleshooting for image generation](https://www.perplexity.ai/help-center/help-center/en/articles/10354801-troubleshooting-for-image-generation.md)
- [Fix connection and loading errors on Comet](https://www.perplexity.ai/help-center/help-center/comet/en/articles/11734910-fix-connection-and-loading-errors-on-comet.md)