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# Download and move your organization files

> Download organization files before the repository is retired, then move them to a Project or supported File Connector.

Perplexity is retiring the organization file repository for Enterprise organizations. Files remaining in the repository after October 1, 2026 will be deleted.

**Important:** Download your organization files by **October 1, 2026** to keep them. After downloading, add the files you want to continue using in Perplexity to a Project or use a supported File Connector.

## Why you need to take action

<ul>
  <li>
    Keep files your organization still needs before the organization file repository is retired.
  </li>

  <li>
    Make shared reference files available to the appropriate people through a Project.
  </li>

  <li>
    Use a File Connector when the source files already live in a supported cloud-storage service.
  </li>
</ul>

## Before you start

<ul>
  <li>
    Confirm which files your organization needs to keep.
  </li>

  <li>
    Make sure your role includes the **Download files** permission.
  </li>

  <li>
    Decide whether the files should be added to a Project or accessed through a File Connector.
  </li>

  <li>
    Confirm who should be able to access the files after they are moved.
  </li>
</ul>

Organization administrators should coordinate the migration. Other members can help if their role includes permission to download organization files or manage the destination Project.

## Download your organization files

**Step 1**

Sign in to Perplexity on the web.

**Step 2**

Open **Settings**, select **Organization**, then open **Files**.

**Step 3**

Select **Download your org files**. Perplexity prepares a ZIP archive and downloads it when it is ready.

**Step 4**

Open the archive and confirm the files are complete and readable.

**Step 5**

Store the downloaded copy in an approved location until the migration is complete.

**Important:** Downloading the ZIP archive does not automatically add the files to a Project or connect them to Perplexity. Complete one of the following migration options if you want to continue using the files in Perplexity.

## Add downloaded files to a Project

**Step 1**

Create a Project or open an existing Project.

**Step 2**

Open the Project's **Files** tab.

**Step 3**

Upload the files you downloaded from the organization file repository.

**Step 4**

Confirm that all required files appear in the Project.

**Step 5**

Share the Project with the people who should be able to use the files.

Files added to a Project are copies and follow that Project's permissions and retention behavior. Updating a file outside Perplexity does not automatically update the Project copy.

## Use a File Connector

If the source files already live in a supported cloud-storage service, connect that service instead of maintaining static copies. Supported File Connectors include Google Drive and Microsoft 365 (SharePoint and OneDrive).

**Step 1**

Open **Plugins** in the sidebar (or **Customize → Connectors** if you don't see Plugins yet).

**Step 2**

Find the service you want to use on **Discover** or by search, then select **Connect**.

**Step 3**

Sign in to the service and review the requested permissions.

**Step 4**

Return to the **Installed** tab and confirm that the service shows **Connected**.

File Connectors use the permissions of the connected account. A person can search or open only content their connected account is authorized to access. If you import a connector file into a Project, the imported file becomes a separate copy and follows the Project's permissions and retention behavior.

## Choose the right migration option

<ul>
  <li>
    **Use a Project** for a shared, curated collection of files that should provide persistent context for a specific team or initiative.
  </li>

  <li>
    **Use a File Connector** when files should remain in the source service and access should follow the connected account's permissions.
  </li>

  <li>
    **Use both** when a team needs a stable Project copy of selected files while other content remains available through the connected service.
  </li>
</ul>

## Verify the migration

<ul>
  <li>
    Open the downloaded ZIP archive and confirm every required file is readable.
  </li>

  <li>
    Confirm that every required file is available in its new destination.
  </li>

  <li>
    Check that the intended people can access the Project or connected service.
  </li>

  <li>
    Ask a question about one of the moved files and confirm that the answer cites the expected content.
  </li>
</ul>

Keep the downloaded copy until your organization has confirmed that the migration is complete.

## Frequently asked questions

> [accordion] What happens after October 1, 2026?
>
> Files remaining in the organization file repository after October 1, 2026 will be deleted. Download every file your organization needs before the deadline.

> [accordion] Does this affect files in Projects?
>
> No. Project files are separate from the organization file repository and continue to follow their Project's permissions and retention behavior.

> [accordion] Does this affect files in connected services?
>
> No. Files remain in their source service. Their availability in Perplexity depends on the File Connector and the connected account's permissions.

> [accordion] Do I need to take action if my organization does not use organization files?
>
> No. You do not need to take action if the organization file repository does not contain files your organization needs to keep.

> [accordion] Does downloading a file keep it available as a source in Perplexity?
>
> No. Downloading preserves a copy outside the organization file repository. To continue using the file in Perplexity, add it to a Project or use a supported File Connector.

> [accordion] Who should move the files?
>
> Organization administrators should coordinate the migration. Members with permission to download organization files or manage the destination Project can also help.

> [accordion] What if I cannot download the files?
>
> Ask an organization administrator to confirm that your role includes the **Download files** permission. If the export still fails, contact Perplexity Support before October 1, 2026.

## Related articles

<ul>
  <li>
    [What are Projects?](https://www.perplexity.ai/help-center/en/articles/10352961-what-are-projects.md)
  </li>

  <li>
    [Introduction to File Connectors for Enterprise Organizations](https://www.perplexity.ai/help-center/en/articles/10672063-introduction-to-file-connectors-for-enterprise-organizations.md)
  </li>

  <li>
    [Enterprise file limits](https://www.perplexity.ai/help-center/en/articles/12009761-enterprise-file-limits.md)
  </li>

  <li>
    [Security and Privacy with File Uploads](https://www.perplexity.ai/help-center/en/articles/10354810-security-and-privacy-with-file-uploads.md)
  </li>

  <li>
    [Enterprise roles and permissions](https://www.perplexity.ai/help-center/en/articles/11187754-enterprise-roles-and-permissions.md)
  </li>
</ul>

Need more help? Reach out to your account team or [contact us via Help > Contact Support](https://www.perplexity.ai/?support=true#settings/account).


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- [Enterprise Security Hub Settings](https://www.perplexity.ai/help-center/en/articles/10517443-enterprise-security-hub-settings.md)
- [Enterprise file limits](https://www.perplexity.ai/help-center/en/articles/12009761-enterprise-file-limits.md)
- [Security and Privacy with File Uploads](https://www.perplexity.ai/help-center/en/articles/10354810-security-and-privacy-with-file-uploads.md)
