> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# Troubleshooting & Support

> Find Troubleshooting & Support help for “How can I contact the Perplexity team?”, “Need support?”, and “How do I submit a bug report?”.

[Help Center](https://www.perplexity.ai/help-center/help-center/en.md)

Troubleshooting & Support

# Troubleshooting & Support

13 articles

[How can I contact the Perplexity team?
You should contact the team if you have any need for support.](https://www.perplexity.ai/help-center/help-center/en/articles/10354891-how-can-i-contact-the-perplexity-team.md)

[Need support?
The Perplexity Support Team is here to help](https://www.perplexity.ai/help-center/help-center/en/articles/10354888-need-support.md)

[How do I submit a bug report?](https://www.perplexity.ai/help-center/help-center/en/articles/10354894-how-do-i-submit-a-bug-report.md)

[How can I report incorrect or inaccurate answers?
We're happy to take your report to improve the quality of your responses.](https://www.perplexity.ai/help-center/help-center/en/articles/10354902-how-can-i-report-incorrect-or-inaccurate-answers.md)

[About the Perplexity Discord Community
This is our official community of Perplexity power users.](https://www.perplexity.ai/help-center/help-center/en/articles/10354908-about-the-perplexity-discord-community.md)

[Where do I report bugs?](https://www.perplexity.ai/help-center/help-center/en/articles/10354965-where-do-i-report-bugs.md)

[Where do I report security issues? Is there a bug bounty program?](https://www.perplexity.ai/help-center/help-center/en/articles/10354967-where-do-i-report-security-issues-is-there-a-bug-bounty-program.md)

[Cloudflare & VPNs
If you are seeing a Cloudflare screen or are being advised to stop using a VPN, please refer to this article.](https://www.perplexity.ai/help-center/help-center/en/articles/10354884-cloudflare-vpns.md)

[Troubleshooting access to threads & Pro features
Follow these steps to confirm you’re logged into the correct account on all your devices.](https://www.perplexity.ai/help-center/help-center/en/articles/11464164-troubleshooting-access-to-threads-pro-features.md)

[Email Assistant Troubleshooting](https://www.perplexity.ai/help-center/help-center/en/articles/12691905-email-assistant-troubleshooting.md)

[Phone Verification for Your Account via SMS 2FA
Perplexity may ask some users to verify their phone number before continuing to use the Perplexity app. This helps protect your accounts and adds an extra layer of security.](https://www.perplexity.ai/help-center/help-center/en/articles/14653777-phone-verification-for-your-account-via-sms-2fa.md)

[Troubleshooting connectors
Fix common connector problems: cannot connect, keeps disconnecting, tool calls failing, connected but ignored, wrong data, and refund questions.](https://www.perplexity.ai/help-center/help-center/en/articles/2026091802-troubleshooting-connectors.md)

[Troubleshooting plugins
Fix plugin connection, access, skill, and upload problems in Perplexity Computer, and learn why removing a plugin leaves its connectors connected.](https://www.perplexity.ai/help-center/help-center/en/articles/2026100803-troubleshooting-plugins.md)


## Related topics

- [Troubleshooting & Support](https://www.perplexity.ai/help-center/help-center/comet/en/collections/13849774-troubleshooting-support.md)
- [Welcome to the Comet Help Center](https://www.perplexity.ai/help-center/help-center/comet/en/index.md)
- [Troubleshooting plugins](https://www.perplexity.ai/help-center/help-center/en/articles/2026100803-troubleshooting-plugins.md)
- [Troubleshooting connectors](https://www.perplexity.ai/help-center/help-center/en/articles/2026091802-troubleshooting-connectors.md)
