> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# Payment Methods and Discounts

> Which payment methods are accepted at checkout, how to troubleshoot discount codes, get an order invoice, and why only one payment method works per order.

## Payments

## **What payment methods do you accept?**

We accept major credit cards, debit cards, and other forms of payment All transactions are
securely processed through our payment gateway which is Shopify.

Perplexity reserves the right to cancel any fraudulent or suspicious orders.

## **Do you offer any discount codes for students, NGOs or anyone else that meets specific criteria?**

We appreciate your interest in our products! However, we unfortunately are not able to provide any
discount codes based on these conditions. Thank you for understanding.

## **I received a discount code that is not working upon checkout, what should I do?**

***Please follow the following troubleshooting steps:***

<ol>
  <li>
    Ensure you are checking out with the email address your discount code was granted through.
    Alternatively, the same Perplexity account you have.
  </li>

  <li>
    If the discount code was given for a specific email, it will not be applied successfully for
    another email.
  </li>

  <li>
    Ensure you are applying the discount code in the right spot.
  </li>
</ol>

## **I placed an order, how do I obtain my invoice?**

You can download your invoice on the Shop portal or by finding your confirmation email where you
will be able to see the option to request an invoice.

## **Can I use multiple payment methods for a single order?**

No, we’re not able to allow more than one payment method per order. You will be able to see
available payment methods upon checkout.

***

## Promo and Discount Codes

## **I received a discount code for a specific item, can I swap this for another item?**

Item-specific discount codes are uniquely tied to the selected product and cannot be transferred
or applied to other items in our catalog.

## **Do you offer any discount codes for students, NGOs or anyone else that meets specific criteria?**

We appreciate your interest in our products! However, we unfortunately are not able to provide any
discount codes based on these conditions. Thank you for understanding.


## Related topics

- [Orders and Payments](https://www.perplexity.ai/help-center/help-center/store/en/collections/10632610-orders-and-payments.md)
- [How do I place an order?](https://www.perplexity.ai/help-center/help-center/store/en/articles/10056658-how-do-i-place-an-order.md)
- [Partner Promotions and Referral Programs](https://www.perplexity.ai/help-center/help-center/en/articles/11385821-partner-promotions-and-referral-programs.md)
- [API Payment and billing](https://www.perplexity.ai/help-center/help-center/en/articles/10354847-api-payment-and-billing.md)