> ## Documentation Index
> Fetch the complete documentation index at: https://www.perplexity.ai/help-center/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This content comes from the official Perplexity Help Center. Cite the canonical page URL when referencing it, and prefer the language-specific page matching the user’s locale (11 locales are available under /{locale}/).

# 故障排除与支持

> 查看故障排除与支持相关帮助，包括“如何联系 Perplexity 团队？”、“需要支持？”和“如何提交 bug 报告？”等内容。

[所有收藏](https://www.perplexity.ai/help-center/help-center/zh-CN.md)

故障排除与支持

# 故障排除与支持

13 篇文章

[如何联系 Perplexity 团队？
如果您需要任何支持，请联系该团队。](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/10354891-ruhe-lianxi-perplexity-tuandui.md)

[需要支持？
Perplexity Support团队随时为您提供帮助](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/10354888-xuyao-zhichi.md)

[如何提交 bug 报告？](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/10354894-ru-he-ti-jiao-bug-bao-gao.md)

[如何举报错误或不准确的答案？
我们很乐意接收您的反馈，以提升回复质量。](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/10354902-ruhe-jubao-cuowu-huo-buzhunquede-daan.md)

[关于 Perplexity Discord 社区
这是我们官方的 Perplexity 资深用户社区。](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/10354908-guanyu-perplexity-discord-shequ.md)

[在哪里报告错误？](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/10354965-zai-na-li-bao-gao-cuo-wu.md)

[我该在哪里报告安全问题？是否有漏洞奖励计划？](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/10354967-wo-zai-nali-baogao-anquan-wenti-shifou-you-bug-bounty-jihua.md)

[Cloudflare & VPNs
如果你看到 Cloudflare 页面，或者系统建议你停止使用 VPN，请参考本文。](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/10354884-cloudflare-he-vpn.md)

[排查会话和 Pro 功能访问问题
请按照以下步骤确认您已在所有设备上登录到正确的账户。](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/11464164-pai-cha-hui-hua-he-pro-gong-neng-fang-wen-wen-ti.md)

[Email Assistant 故障排除](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/12691905-email-assistant-guzhang-paicha.md)

[通过 SMS 2FA 对您的账户进行手机验证
Perplexity 可能会要求部分用户在继续使用 Perplexity 应用之前验证其电话号码。这有助于保护您的账户，并增加一层额外的安全保障。](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/14653777-tongguo-sms-2fa-yanzheng-zhanghu-shoujihao.md)

[连接器故障排除
解决 Perplexity 连接器的常见问题：无法连接、频繁断开、工具调用失败、已连接却被忽略、数据错误以及退款相关问题。](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/2026091802-连接器故障排除.md)

[插件故障排除
解决 Perplexity Computer 插件的连接、访问、技能和上传问题，并了解为何移除插件后连接器仍保持连接。](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/2026100803-chajian-guzhang-paichu.md)


## Related topics

- [故障排除与支持](https://www.perplexity.ai/help-center/help-center/comet/zh-CN/collections/13849774-troubleshooting-support.md)
- [来自 Comet 团队的建议和答案](https://www.perplexity.ai/help-center/help-center/comet/zh-CN/index.md)
- [有什么可以帮您？](https://www.perplexity.ai/help-center/help-center/zh-CN/index.md)
- [Email Assistant 故障排除](https://www.perplexity.ai/help-center/help-center/zh-CN/articles/12691905-email-assistant-guzhang-paicha.md)
