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Tata kelola AI di dunia agen
Cara membangun kebijakan AI yang memberikan aturan jelas kepada tim mengenai data, verifikasi, dan tindakan agen.
Isi panduan
Jadikan penggunaan AI yang bertanggung jawab lebih praktis
Tentukan alat yang disetujui, penggunaan yang diizinkan, dan aturan data agar karyawan mengetahui di mana posisi AI dalam pekerjaan mereka dan kapan harus meminta persetujuan.
Tetapkan batasan untuk agen AI
Bedakan antara membaca informasi, mempersiapkan pekerjaan, dan mengambil tindakan. Sesuaikan izin agen, persyaratan persetujuan, dan pemantauan dengan otoritas yang didelegasikan.
Jadikan pengawasan manusia bermakna
Tentukan penanggung jawab, tentukan pemeriksaan sumber dan standar peninjauan, serta jaga agar kebijakan tetap mutakhir melalui pelatihan khusus peran, pengukuran penggunaan, dan pembaruan berkala.
Ringkasan
Kebijakan AI yang praktis memberikan arah yang jelas kepada tim mengenai pekerjaan yang dapat didukung oleh AI dan pengamanan yang dibutuhkan pekerjaan tersebut. Untuk agen yang dapat mengakses sistem perusahaan dan mengambil tindakan, aturan tersebut harus mencakup izin dan otonomi serta keluaran.
Panduan ini mengorganisasi tata kelola AI sekitar delapan keputusan: tujuan, kepemilikan, alat, penggunaan, data, verifikasi, agen, serta pelatihan dan pengukuran. Setiap bagian mencakup pertanyaan praktis untuk membantu organisasi mengubah prinsip kebijakan menjadi aturan operasional.
Alat bantu keputusan risiko dan otoritas, kerangka kerja kategori data, dan tangga otoritas agen membantu tim menentukan kontrol yang tepat. Gunakan panduan ini untuk menetapkan di mana AI dapat membantu, di mana persetujuan manusia diperlukan, dan siapa yang tetap bertanggung jawab atas hasilnya.