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5 Reasons Your AirPods Case Isn't Charging and How to Fix It
Curated by
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4 min read
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AirPods users may encounter frustrating issues when their charging case fails to power up, potentially leaving them without their beloved wireless earbuds. As reported by Apple Support, this problem can stem from various causes, ranging from simple connection issues to more complex hardware malfunctions, but there are several troubleshooting steps users can try before seeking professional assistance.
Reason #1: Cable and Power Source
oneearpod.com
One common reason for AirPods cases not charging is a dirty or obstructed charging port. Lint, debris, or other small particles can accumulate in the Lightning or USB-C port, preventing proper contact with the charging cable
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. To address this issue, carefully inspect and clean the charging port using compressed air or a soft brush1
. Avoid using metal objects, as they may damage the port. Additionally, ensure that the charging cable is properly inserted and not damaged3
. If the problem persists, try using a different cable or power source to rule out any issues with the charging accessories2
. Regular cleaning and maintenance of the charging port can help prevent this problem and ensure consistent charging performance.3 sources
Reason #2: Wireless Charging Troubleshooting
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Another common reason for AirPods cases not charging is a software glitch or connectivity issue. To address this, try resetting your AirPods by pressing and holding the setup button on the back of the case for about 15 seconds until the status light flashes amber, then white
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. This process can often resolve charging problems caused by software-related issues. If the reset doesn't work, ensure your AirPods' firmware is up to date by connecting them to your iOS device and checking for updates in the Settings app1
. Additionally, make sure the charging contacts on both the AirPods and inside the case are clean and free from debris, as this can interfere with proper charging2
.2 sources
Reason #3: Hardware Malfunction Solutions
Another potential cause for AirPods cases not charging is physical damage or water exposure. If the case has been dropped, crushed, or exposed to liquids, it may have sustained internal damage affecting its charging capabilities. In such instances, carefully inspect the case for any visible signs of damage, such as cracks or dents. If water exposure is suspected, gently dry the case and its components using a soft, lint-free cloth. However, if physical damage is evident or the case has been submerged in water, professional repair or replacement may be necessary. Apple recommends contacting their support team or visiting an authorized service provider for assessment and potential repair options in these cases
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Reason #4: Battery Replacement Considerations
ifixit.com
A fourth reason for AirPods cases not charging could be related to the wireless charging functionality. If you're using a wireless charging pad, ensure it's compatible with your AirPods model and properly aligned. For AirPods Pro (2nd generation) and AirPods (3rd generation), use a MagSafe charger or Qi-certified wireless charging pad
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. Place the case in the center of the pad with the status light facing up1
. If wireless charging fails, try using a cable to isolate the issue. For AirPods Pro (2nd generation), you can also attempt charging with an Apple Watch charger2
. If problems persist across multiple charging methods, it may indicate a more serious hardware issue with the case itself, potentially requiring service or replacement from Apple support3
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Reason #5: Battery Degradation Issues
Battery degradation is a common reason for AirPods cases failing to charge properly over time. As the lithium-ion battery in the case ages, its capacity to hold a charge diminishes, potentially leading to charging issues. According to Apple, AirPods batteries are designed to retain up to 80% of their original capacity after 500 complete charge cycles
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. If your AirPods case is older or heavily used, it may require a battery replacement. To address this, check the battery health of your AirPods case using your iPhone's battery widget or Settings app. If the battery health is significantly degraded, consider contacting Apple Support for a battery replacement service2
. In some cases, replacing the entire charging case might be more cost-effective than replacing just the battery, especially if the device is out of warranty3
.3 sources
Signs It's Time to Buy a New AirPods Case
bestbuy.com
When it comes to determining if you need a new AirPods case, there are several key indicators to consider. Visible damage to the case, such as cracks or dents, is a clear sign that it may be time for a replacement.
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Additionally, if you've exhausted all troubleshooting steps and your case still won't charge, it could indicate a serious hardware issue requiring a new case.2
Persistent charging problems, even after cleaning the Lightning port and trying different cables and power sources, may also suggest the need for replacement.3
Furthermore, if your case's battery life has significantly degraded, holding less than 80% of its original capacity, it might be more cost-effective to invest in a new case rather than pursuing a battery replacement, especially if the device is out of warranty.4
Always consult Apple Support or an authorized service provider for a professional assessment if you're unsure about the condition of your AirPods case.4 sources
Troubleshooting Guides (Videos)
Last Thoughts on AiPods Charging Options and Solutions
In conclusion, AirPods charging issues can often be resolved through a combination of troubleshooting methods. Whether you're using wired charging with a cable or wireless charging with a Qi-certified charging mat or MagSafe Charging Case, it's essential to ensure proper alignment and compatibility. For wireless charging, place your AirPods case on the center of the charging pad with the status light facing up
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. If you encounter persistent charging issues, try alternating between wired and wireless charging methods to isolate the problem. Remember that the MagSafe Charging Case and Wireless Charging Case support Qi-compatible wireless charging, while older models may only support wired charging2
. Regular maintenance, such as cleaning the charging port and contacts, can prevent many common charging problems and ensure your AirPods remain powered up for your daily use2
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Related
How can I ensure my AirPods case is Qi-compatible
What are the differences between MagSafe and Qi-certified charging
How do I properly clean the charging port of my AirPods case
What should I do if my wireless charging pad isn't charging my AirPods
Are there specific brands of charging cables that are less prone to issues
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