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5 Reasons Your Kenmore Ice Maker Isn't Working
Curated by
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4 min read
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A malfunctioning ice maker is a common issue for Kenmore refrigerator owners, with potential causes ranging from simple fixes to more complex problems. According to repair experts, issues can include a blocked ejector arm, reduced water flow, or incorrect freezer temperature, each requiring specific troubleshooting steps to resolve.
Reason #1: Blocked Ejector Arm
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When a Kenmore ice maker stops working, one of the most common culprits is a mechanical issue with the ejector arm or control arm. Here are the key points to consider:
- The ejector arm may become blocked with ice, preventing it from moving and ejecting ice cubes.12
- The control arm can get stuck in the "off" position, halting ice production.2
- In some cases, the arm may be misaligned or not properly inserted into the ice maker unit.3
- A frozen ejector arm can be thawed using a hair dryer, held about 6 inches away from the ice maker.4
- If the arm is visibly stuck, manually moving it or gently applying heat may resolve the issue.5
- For persistent problems, removing the ice maker to check for jams or visible damage may be necessary.5
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Reason #2: Incorrect Freezer Temperature
Incorrect freezer temperature is a common reason for Kenmore ice makers to stop working. The table below outlines the optimal temperature range and potential issues that can arise when the freezer is too warm.
If the freezer temperature exceeds 10°F (-12°C), the ice maker's built-in thermostat will automatically halt ice production
| Aspect | Details |
|---|---|
| Optimal Freezer Temperature | 0°F to 5°F (-18°C to -15°C) |
| Ice Maker Cutoff Temperature | Above 10°F (-12°C) 1 |
| Potential Causes of High Temperature | Incorrect settings, door left open, blocked vents, broken seal, dirty condenser coils 2 |
| How to Check | Use an appliance thermometer, leave for 30 minutes for accurate reading 2 |
| Solution | Adjust temperature settings, ensure door closes properly, clean vents and condenser coils, check door seal |
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. To resolve this issue, first check the temperature settings on the control panel and adjust if necessary. Ensure the freezer door closes properly and inspect the door seal for any damage. Clean any blocked vents and condenser coils, as these can impede proper cooling. If the problem persists after these steps, it may indicate a more serious cooling issue that requires professional attention2
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Reason #3: Water Supply Problems
Water supply issues are another common reason for a Kenmore ice maker not working. A clogged, frozen, or kinked water line can restrict water flow to the ice maker, preventing it from producing ice
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. Additionally, a closed water supply valve or a clogged water filter can cause similar problems. To troubleshoot, inspect the water line for any visible kinks or blockages, ensure the water supply valve is fully open, and check if the water filter needs replacement1
. If the water filter is over six months old or you notice reduced water flow from the dispenser, replacing it may resolve the issue1
. For frozen water lines, carefully thawing them with a hair dryer held about 6 inches away can help restore proper function2
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Reason #4: Frozen Ice Maker Components
A frozen ice maker assembly is a common issue that can prevent a Kenmore refrigerator's ice maker from functioning properly. The table below outlines the key components that may freeze and potential solutions.
To address these issues, start by unplugging the refrigerator and removing the ice bin. Inspect each component for signs of freezing or blockage. Use a hair dryer held about 6 inches away to carefully thaw frozen parts
| Component | Issue | Solution |
|---|---|---|
| Ice Chute | Frozen or blocked by loose ice cubes | Clear blockage, thaw with hair dryer |
| Fill Tube | Frozen, preventing water flow | Carefully thaw with hair dryer |
| Ice Bin | Ice cubes stuck together, forming large blocks | Remove bin, thaw ice, and break up clumps |
| Auger Motor | Frozen, preventing ice dispensing | Thaw and test motor functionality |
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. For persistent problems, the ice maker assembly itself may be defective and require replacement2
. If you're uncomfortable performing these tasks, it's advisable to contact a professional technician for assistance.2 sources
Reason #5: Faulty Control Module
Another potential reason for a Kenmore ice maker not working is a faulty water inlet valve. This valve controls the flow of cold water into the refrigerator and ice maker. If it malfunctions, water may not reach the ice maker, preventing ice production. Signs of a failing water inlet valve include small or layered ice cubes due to restricted water flow
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. To diagnose this issue, check for continuity in the valve's solenoid using a multimeter2
. If the valve fails the continuity test or shows visible damage, it will need to be replaced. In some cases, a small leak in the valve's diaphragm can cause the fill tube to freeze, further impeding ice production2
. If you suspect a faulty water inlet valve, it's advisable to consult a professional technician for proper diagnosis and replacement.2 sources
Comprehensive Tutorials (Videos)
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Last Thoughts on Troubleshooting Water and Ice Issues
In conclusion, various issues can affect the performance of refrigerator ice makers and water dispensers. Low water pressure or a clogged water filter can significantly reduce the flow of water, leading to slow ice production or thin ice cubes.
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Water leakage may occur due to faulty water valves or damaged water tubes. It's important to maintain the correct water pressure, typically between 40 and 120 psi, for optimal ice maker function.2
Regular replacement of the fridge water filter, usually with a diameter of 3/8 inch, is crucial to prevent blockages and ensure clean water.3
Warm water in the supply line can also hinder ice production, so proper insulation of water pipes is essential. For persistent issues, checking the water supply line, ice maker molds, and the sequence of the ice-making process may be necessary. Remember, a well-maintained water system is key to efficient operation of both the water dispenser and ice maker in your refrigerator.
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