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5 Reasons Your Keurig Isn't Working and How to Fix It
Curated by
jenengevik
3 min read
536
Keurig coffee makers, despite their convenience, can sometimes encounter issues that prevent them from functioning properly. According to reports from Lifeboost Coffee, common problems include the machine not turning on, failing to brew, or producing cold coffee, often due to power connection issues, clogged components, or the need for descaling.
Reason #1: Power Supply Issues
When troubleshooting a Keurig that won't turn on, it's important to first identify potential power supply issues. Here's a quick guide to help diagnose common power-related problems:
If these steps don't resolve the issue, try resetting the machine by pressing and holding the power button while simultaneously pressing the small, medium, and large cup size buttons
| Issue | Troubleshooting Steps |
|---|---|
| No power to machine | Ensure machine is properly plugged in and securely connected to power source 1 |
| Faulty power outlet | Test outlet with another device to confirm functionality 1 |
| Unresponsive power button | Press power button directly; for Keurig 2.0 or Plus models, locate power icon on lower right of LCD screen 1 |
| Tripped thermal protection switch | Unplug machine, remove cover, and manually reset thermal switch (if applicable) 2 |
| Internal circuit issues | If basic steps fail, may require professional repair or replacement 3 |
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. For persistent problems, contacting Keurig customer service is recommended.3 sources
Reason #2: Clogged Water Pump
lifeboostcoffee.com
When a Keurig coffee maker stops pumping water, it's often due to clogs or air bubbles in the water lines. Here are some effective methods to unclog the water pump and get your Keurig working again:
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Shake the machine: Unplug the Keurig, remove the water reservoir, and gently shake the machine to dislodge air bubbles.1
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Clean the reservoir valve: Remove debris from the valve at the bottom of the water reservoir using a Q-tip.1
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Use a turkey baster: Insert a turkey baster into the reservoir connection and force bursts of water through to clear debris.2
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Descale with vinegar solution: Run a mixture of equal parts water and white vinegar through the machine to remove mineral buildup.32
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Clean the exit needle: Use a straightened paper clip to clear any clogs in the exit needle holes.14
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Rinse the water filter: For machines with a water filter, rinse it under cool running water to remove any buildup.15
5 sources
Reason #3: Needs to Be Descaled and Cleaned
Descaling issues can significantly impact a Keurig's performance. Here are the key points to understand about descaling and its importance for maintaining your coffee maker:
- Mineral buildup: Over time, minerals from water can accumulate inside the machine, affecting water flow and heating elements1.
- Reduced efficiency: Scaling can lead to slower brewing, inconsistent water temperature, and incomplete cup fills1.
- Recommended frequency: Keurig suggests descaling every 3-6 months, or more frequently in areas with hard water1.
- Descaling solutions: Use Keurig's descaling solution or a mixture of equal parts water and white vinegar2.
- Process: Run the descaling solution through the machine, followed by several cycles of clean water to rinse12.
- Indicators: Some models have descaling indicators, while others may show symptoms like slower brewing or unusual noises1.
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.2 sources
Reason #4: Faulty Internal Components
Keurig machines may produce cold coffee due to issues with the heating system or water pump. Here's a quick overview of potential causes and solutions:
If your Keurig is brewing cold coffee, first try cleaning the machine thoroughly, paying special attention to the water reservoir and its components. If the problem persists, it may indicate a more serious issue with the water pump or heating element, which might require professional repair or replacement.
| Issue | Possible Solution |
|---|---|
| Damaged water pump | Contact Keurig support for replacement part |
| Calcium/coffee ground buildup | Thoroughly clean machine, especially tank bottom and valve |
| Malfunctioning heat system | Press and hold brew button to restart machine |
| Clogged internal components | Descale machine with vinegar solution or official descaler |
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2 sources
Reason #5: Needle Issues
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A common issue that can cause Keurig machines to malfunction is clogged needles and blocked water flow. The needle that punctures the K-cup can become obstructed with coffee grounds or residue, preventing proper water flow and brewing. This can result in incomplete brewing, weak coffee, or the machine failing to dispense water altogether. To address this, carefully clean the exit needle using a paperclip to remove any debris from the holes
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. Additionally, the water reservoir filter can accumulate buildup over time, especially when using tap water, leading to reduced water flow. Cleaning this filter by running it under tap water for a few minutes can often resolve pumping issues2
. Regular maintenance, including cleaning these components and using filtered water, can help prevent such blockages and ensure optimal performance of your Keurig coffee maker.2 sources
Comprehensive Troubleshooting Guides (Videos)
Final Thoughts on Repairing Your Keurig
In conclusion, maintaining your Keurig coffee maker requires regular attention to ensure optimal performance. By addressing common issues such as power supply problems, clogged water pumps, mineral buildup, faulty internal components, and needle obstructions, you can extend the life of your machine and enjoy consistently great coffee. Remember to descale your Keurig every 3-6 months, clean the exit needle and water reservoir regularly, and use filtered water when possible.
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If troubleshooting steps don't resolve persistent issues, don't hesitate to contact Keurig customer support for professional assistance.3
With proper care and maintenance, your Keurig can continue to provide convenient, quality brews for years to come.3 sources
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