My AI on Snapchat is an artificial intelligence-powered chatbot that can engage in conversations, answer questions, and provide recommendations directly within the Snapchat app.1 Users can interact with My AI through the chat interface, sending messages, photos, and files just like they would with friends.14

My AI uses natural language processing to understand and respond to user queries. It can help with tasks such as suggesting gift ideas, planning trips, and offering dinner recommendations based on the context of the conversation.1 The chatbot also has the ability to analyze images shared by users to provide relevant information or generate creative responses.4

To enhance the user experience, My AI supports features like automatic updates to keep the conversation flowing smoothly, and the ability to save parts of the chat for later reference using the "Save in Chat" button.15 Users can access My AI on their mobile phones through the latest version of the Snapchat app.1

To effectively manage or remove the My AI feature on Snapchat, users have several options depending on whether they have a Snapchat Plus subscription. Here are the detailed steps for both scenarios:

• For Snapchat Plus Subscribers:

  1. Unpin My AI from Chat: Open Snapchat, navigate to the chat with My AI, tap on the three dots in the top right corner, and select "Unpin Chat."1

  2. Remove My AI from Chat: Open Snapchat, tap on your profile icon, then tap on the gear icon to open Settings. Scroll down and tap on "Snapchat Plus." Under "My AI," tap on "Remove My AI" and confirm by tapping "Remove."1

  3. Delete Your Data from My AI: To delete past conversation data with My AI, open your profile icon, tap on Settings, scroll down to "Clear Data," and select "Clear My AI Data."4

• For Non-Subscribers:

  1. Clear My AI from Chat Feed: Open Snapchat, navigate to the chat with My AI, tap on the three dots in the top right corner, and select "Chat Settings." Under "Clear," tap on "Clear from Chat Feed."1

  2. Unpin My AI from Chat: This option is similar to the one for subscribers. Open the chat with My AI, tap on the three dots, and select "Unpin Chat."1

These steps provide users with control over the My AI feature, allowing them to reduce its visibility or remove interactions with it from their Snapchat experience.

To troubleshoot issues with removing My AI on Snapchat, users can follow several steps. If My AI is not showing up or functioning correctly, updating the Snapchat app to the latest version may resolve the issue. Users can check for updates in the Play Store or App Store.1 Restarting the phone can also help fix basic issues with the app's functionality.1 If My AI still does not appear at the top of the conversation lists, users can manually search for it in their chats.1

Clearing the Snapchat app cache is another method to address problems with My AI. On Android devices, this can be done by navigating to Settings > Apps > Snapchat > Storage > Clear cache. iPhone users will need to delete and reinstall the Snapchat app to clear the cache.1 If these steps do not resolve the problem, users can contact Snapchat support for assistance with potential bugs or errors that prevent the deletion of My AI.2

For those who find My AI intrusive but cannot completely remove it, there are options to minimize its presence. Users can unpin My AI from the top of their chat list or clear it from their chat feed, although these actions do not delete the AI entirely or remove saved messages from past conversations.12 These steps provide temporary relief for users looking to reduce the visibility of My AI on their Snapchat interface.