Sharing & Access Control
Note: these can be managed by admins for organizations.
What's the difference between public and organizational sharing?
Public Sharing: Anyone with the link can access the content, regardless of their association with Perplexity.
Organizational Sharing: Only people within your Perplexity organization can access shared content. When someone clicks a link, we verify their organizational membership before granting access.
What happens when unauthorized users try to access content?
If someone attempts to access content they're not authorized to view, they'll see a "404 Not Found" error message indicating the content isn't accessible.
Will disabling public sharing affect previously shared content?
No, turning off public sharing won't affect the sharing settings of existing public threads or pages. They will remain accessible through their existing links.
User Roles & Permissions
Are permissions customizable for individual users?
No, permission rules are applied uniformly across all users within their respective roles (members or admins).
What's the difference between member and admin roles?
Admins have full control over the organization's file repository and can always make changes. Members' ability to modify the file repository (adding or removing files) depends on your organization's settings.
Can an admin still make changes to the Org file repository even if users aren’t allowed to?
Yes. Admins can always make changes to org file repo even if users are disabled to do so.
File Downloads
How do file download controls work?
Admins can configure whether users can download files that are:
Referenced as sources in answers
Stored in the file repository
When file downloads are disabled, users cannot download files from either location.
Data retention
Can I make sure data is not saved in Perplexity?
Admins can enable incognito mode for all users. Threads including attachments are retained for 24h. During those 24 hours, threads can't be shared and are not accessible through your library.