Data retention and privacy policy
We prioritize the security of your data. Access to production data is strictly controlled through internal tools that require authentication and access control. Any usage data is collected only in aggregated, anonymized form, and uploaded files are retained for
Enterprise data will never be used to train or fine-tune our AI models.
Our agreements with third-party AI providers, like OpenAI and Anthropic, ensure that Perplexity data is not used for model training. Your data remains private, always.
Visit our trust center here.
Understanding the seven-day file retention policy
This policy applies specifically to uploaded files (photos, PDFs, etc). Files are automatically deleted after seven days.
Note: This policy does not mean the Thread containing those files will be deleted. We do not delete data unless specifically requested.
Data that is retained includes:
Threads at the individual level
Organization-level data
User data on Perplexity (we do not use this data to train or fine-tune models)
Managing data privacy settings
As an administrator, you can manage data privacy settings for an entire organization. You can find this control panel here and you can toggle on and off the following:
File Permissions: Control who can access files in your organization.
Download files
Users can download files uploaded to Spaces or your org file repository.
Manage org file repository
Members, in addition to admins, can upload and/or delete files from your org file repository.
Attach files to threads
Users can attach files to threads.
Sharing Permissions:
Invite new users
Members, in addition to admins, can invite new users to your organization.
Share Threads publicly
Users can share Threads with anyone outside of your organization.
Share Pages publicly
Users can share Pages with anyone outside of your organization.
Share Spaces publicly
Users can share Spaces with anyone outside of your organization.
Enable Search History
When disabled, 'Incognito Mode' is enforced for all searches.
Connector Permissions: Configure which Connectors are available to the users in your Org.
Enable Google Drive
Allow access to Google Drive for all users in your organization
Enable OneDrive
Allow access to OneDrive for all users in your organization
Enable SharePoint
Allow access to SharePoint for all users in your organization
Enable Dropbox
Allow access to Dropbox for all users in your organization
Enable Box
Allow access to Box for all users in your organization
Enable
Allow access to for all users in your organization