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SSO Integration: Getting Started

Daniela Gomez avatar
Written by Daniela Gomez
Updated over a month ago

We support single sign-on (SSO) with Enterprise Pro. SSO allows users to access multiple applications using one set of credentials, which enhances security, improves user experience, and reduces the need for password management.

Why consider SSO for your organization?

  1. Integration with existing systems

  2. Enhanced security (MFA, encryption, access controls)

  3. Simplified user experience

  4. Scalability and performance

  5. Compliance with standards (SAML, OAuth, OpenID Connect

Once you have selected or already have an identity provider, you’ll be able to connect it with Enterprise Pro.

Steps to onboard users with SSO

  1. Enable SSO

    Note: This option is only available for paid organizations.

  2. Add and verify domain(s)

    • Click “Add” next to the domain option

    • You’ll be redirected to the domain verification page

    • Enter your organization’s domain (e.g., yourdomain.com)

    Follow these steps to verify domain ownership:

    • Copy the provided DNS TXT record

    • Add the record to your domain’s DNS configuration

    • Ensure the value includes the full verification_token= string

    • Click “Verify” once the DNS record is added

    Repeat this process for all domains used by your organization.

  3. Set up identity provider

    • Click Connect in the Identity Provider section

    • Select your identity provider from the list

    • Follow the setup instructions for your provider

    Note: We only allow one identity provider per organization. If you use multiple identity providers, please contact us by visiting

  4. Test SSO configuration for admin

    • Log out of your account

    • Log in using an email address from your verified domain

    • You’ll be redirected to your identity provider's login page

    • Complete the authentication process and verify successful login

  5. Roll Out to Users

    • Inform your users about the new SSO option

    Note: Users must be invited to the organization to sign in using SSO.

Troubleshooting SSO issues

Please visit our article on how to troubleshoot SSO issues here.

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